Contact information

CONTACT INFORMATION

Last Updated: September 12, 2026

At Ridgeline Workwear, we want customers to have a clear way to reach us with questions, concerns, order issues, returns, shipping questions, or other support needs.

1. CUSTOMER SUPPORT

For general customer service questions, order questions, returns, refunds, shipping issues, or product concerns, contact us by email:

Email: inforidgline@gmail.com

Please include your order number when contacting us about an existing order so we can assist you more quickly.

2. WEBSITE

You can visit our website at:

ridgelineworkwear.com

Our website contains information regarding products, sizing, shipping, returns, refunds, promotions, and other Ridgeline Workwear policies.

3. BUSINESS MAILING ADDRESS

Business correspondence may be sent to:

Ridgeline Workwear
United States

Please do not send product returns to this address unless you have received return instructions from Ridgeline Workwear.

Unauthorized returns may not be accepted or processed.

4. ORDER SUPPORT

When contacting us regarding an order, please provide:

Your full name;
Order number;
Email address used to place the order; and
A brief description of the issue.

For damaged, defective, or incorrect items, please include clear photographs when possible.

5. RESPONSE TIMES

We make reasonable efforts to respond to customer inquiries within 1–3 business days.

Response times may be longer during holidays, product launches, major sales, or other high-volume periods.

Business days do not include weekends or federal holidays.

6. RETURNS AND REFUNDS

For returns, exchanges, refunds, or damaged products, please review our Return & Refund Policy before contacting us.

Return requests should be sent to:

inforidgline@gmail.com

Please do not ship a return until you have received return instructions.

7. SHIPPING QUESTIONS

For questions regarding:

Tracking;
Delayed packages;
Lost shipments;
Damaged packages;
Incorrect addresses; or
Missing items,

please contact us at:

inforidgline@gmail.com

Please include your order number and tracking number, if available.

8. BUSINESS INQUIRIES

For wholesale opportunities, partnerships, collaborations, vendor inquiries, advertising, or other business-related matters, contact:

inforidgline@gmail.com

Please include the nature of your inquiry in the subject line or opening message.

9. SOCIAL MEDIA

Ridgeline Workwear may maintain social-media accounts for marketing, product announcements, promotions, and customer engagement.

For order-specific issues, refunds, returns, or other matters involving personal information, customers should contact us by email rather than through public social-media comments.

10. PRIVACY

Please do not send sensitive financial information, full payment-card numbers, passwords, Social Security numbers, or other highly sensitive information through email or social media.

Information submitted through our website or customer-support channels may be handled in accordance with our Privacy Policy.